Junior SaaS Engineer

Our Company

3E is a leading technology and SaaS company providing digital solutions and expert services that maximise the performance of renewable energy assets. As a trusted data services partner, we deliver future-proof and easy-to-deploy solutions over a project’s entire lifetime, supporting developers, asset managers, operators, investors, EPC contractors and IPP's.

3E's one-stop digital platform SynaptiQ provides a complete range of leading SaaS solutions for development, operational asset management and analytics. In addition, 3E supplies various expert services for engineering, technical and strategic decision support. Read more about SynaptiQ here: https://www.3e.eu/solutions/synaptiq

3E has a proven track record spanning more than 20 years across 60 countries. It operates an international team of 100+ experts from its headquarters in Brussels and offices in Barcelona, Paris, Toulouse, Cape Town and Chennai.

Strengthened by partnerships with universities and industry pioneers, 3E continues to explore innovations and new developments in renewable energy and digitalisation, striving to provide the industry’s most advanced energy intelligence and AI-based solutions.

What you will be doing

As a Junior SaaS Engineer, you'll play a key role in ensuring the smooth running of our services while maintaining a high level of customer satisfaction. You'll be instrumental in maintaining our SynaptiQ platform and providing first-level support to our clients, as well as assisting with onboarding and the development of new features.

Your key responsibilities will be:

  1. Platform Development:
    1. Provide input/ideas for the development and maintenance of the SynaptiQ platform.
    2. Implement new features and improvements under the supervision of Senior SaaS Engineers.
    3. Adhere to quality standards to ensure the software meets both technical and customer needs.

  2. Client Support and Engagement:
    • Handle first-level support tickets from clients, providing efficient solutions to technical issues and escalating more complex problems to the Senior SaaS Engineer team when necessary.
    • Assist the service delivery team with the deployment of assets into the SynaptiQ platform.
    • Understand clients' needs and translate these into appropriate technical solutions.
    • Support clients in maximizing their usage of SynaptiQ.
    • Assist with the helpdesk and ticketing system, performing offsite and on-site analysis, and providing guidance in the installation of equipment.

  3. Testing and Debugging:
    • Carry out testing of new features and updates, identifying bugs and ensuring the platform's stable operation.
    • Provide detailed reports on bugs and assist in their resolution.

  4. Process Improvement:
    • Propose creative solutions to improve or automate internal tools and processes, discuss development roadmap, and implement solutions.

  5. Continuous Learning:
    • Keep abreast of the latest developments in SaaS technologies and platforms.
    • Continually improve your knowledge and skills to contribute more effectively to the team.

As a part of our team, you'll have the opportunity to grow into various roles based on your interest and performance. You may choose to expand your career into a deeper technical role as a Senior SaaS Engineer or pursue a career path in presales, onboarding, sales or even consultancy.

Our ideal candidate

To successfully fill this role, we are looking for someone with:

  • An Engineering degree (in renewable energy, mechanical, electrical engineering or related field).
  • Full proficiency in English.
  • Strong analytical skills to analyse data flows through FTP, API or SQL Data collectors, UI dashboards etc.
  • Excellent communication skills, proactive attitude and customer-oriented mindset.
  • A curious mindset, always looking for ways to improve processes and tooling.
  • Interest in SaaS products and ready to deep dive into it.

Bonus points for:

  • Knowledge of French and/or Dutch.
  • Previous experience within the renewable energy sector.
  • Familiarity with object-based programming languages (Javascript, Python, VBA).
  • Knowledge of databases and operating systems.
  • Experience with MySQL or other relational database management system.
  • Reporting skills (e.g., FlexiReport, PowerBI).

What we offer in return

Our offices are hidden in the centre of Brussels with a view on a pond, with ducks and a heron bringing a regular visit. In addition to a stimulating atmosphere in a highly motivated group of people, 3E offers a unique opportunity to further develop yourself in a company/team with an ambitious growth plan, delivering innovative services.


  • Attractive salary package in line with your level of experience, including group insurance, hospital insurance, meal vouchers (8 euros), eco vouchers, representation allowance, company mobile phone + subscription, 32 days of vacation and a flex income plan.
  • Sustainable transport: easy access with public transport, 100% reimbursement of public transport fare, bicycle allowance. You read that right: we do not offer company cars!
  • Flexible and gliding working hours in our open-minded company.
  • Home working (2 days per week)
  • An international environment: projects in over 100 countries worldwide, colleagues of 20 nationalities.
  • Training on the job by our experts so you get to know our solution and work inside out
  • Opportunity for career growth within 3E, whether in IT, engineering, sales, or consultancy.

Join us and play a key part in our mission to deliver the industry’s most advanced energy intelligence and AI-based solutions, while building a greener and more sustainable future!

Location: Brussels, Belgium

Kalkkaai 6 Quai à la Chaux
1000 Brussels

Please waiting during procesing your request
Mail to friends
Email(s) successfully sent
An error is occured please contact the system administrator